WHMCS

WHMCS - Start Here - Installation and Setup Index

We have a series of guides that'll walk you through getting WHMCS up and running. You should allow yourself some time to read each guide - in most cases we will also link to the relevant WHMCS Docume…

Updated 1 month ago by Mark West

Obtaining your WHMCS license

WebHost Manager Complete Solution (WHMCS) is a powerful client management system which provides the front-facing website for your clients to order hosting services and complete payment of invoices. I…

Updated 4 days ago by Mark West

Installing WHMCS manually

This guide walks you through downloading the latest version of WHMCS from within the Krystal Client Area and installing it. Prior to installing WHMCS it's important to ensure you have met the WHMCS S…

Updated 2 months ago by Mark West

Installing WHMCS using Installatron

Prior to installing WHMCS it's important to ensure you have met the WHMCS System Requirements (external link opens in a new window). We recommend: installing WHMCS in it's own cPanel account. selecti…

Updated 3 months ago by Mark West

Completing the WHMCS post-installation wizard

On your first visit to your WHMCS admin area you'll see the Getting Started Wizard - this walks you through setting up some of your business details, a payment gateway, adding a way for clients to pu…

Updated 3 months ago by Mark West

Securing/Hardening your WHMCS installation

There are a number of steps you should take after installing WHMCS to ensure that it is secure. The WHMCS documentation and guides for these procedures are well written and we've linked to them below…

Updated 3 months ago by Mark West

Setting up the WHMCS CRON job

WHMCS makes use of CRON to automate regular tasks, like syncing with domain registrars, suspending accounts and producing invoices. WHMCS recommend that the cron.php task be set to run every 5 minute…

Updated 3 months ago by Mark West

Setting up the WHMCS Updater

WHMCS includes an Update Utility - which you can use to update to new versions. You can access the utility via WHMCS >> Utilities >> Update WHMCS Pre-requisites - if you haven't already during WHMCS…

Updated 3 months ago by Mark West

Setting up WHMCS backups

As with all your hosting data it's important to ensure you have regular backups of your databases and configuration files. Krystal offers Backups Pro as an option on Reseller Hosting - which increase…

Updated 3 months ago by Mark West

Connecting WHMCS to WHM for cPanel provisioning and management

In order for you to manage provisioning of cPanel accounts on your reseller server - and for clients to be able to order, pay for and have their accounts automatically provisioned you'll need to link…

Updated 2 months ago by Mark West

Adding a WHMCS Payment Gateway

Payment Gateways allow you to receive payments and make refunds to your clients. You will need to select a payment processor from the vast list that WHMCS support, which includes PayPal & Stripe. WHM…

Updated 2 months ago by Mark West

Setting up WHMCS domain provisioning using the Krystal Domain Reseller Module

As part of selling hosting services you may wish to sell domains to your clients. To use your hosting service your customers will need to either register, transfer or point a domain name. Our WHMCS K…

Updated 2 months ago by Mark West

Setting up Domains and Domain Pricing in WHMCS

Once you have installed and configured a domain registrar module you will need to setup and configure the domains you would like to sell, this includes setting domain pricing. Further details on how…

Updated 2 months ago by Mark West

Branding WHMCS to customise the look and feel

Now, you have a fully-automated and flexible reseller account branded to your own URL & nameservers. However, your client facing site still looks like the default WHMCS installation. WHMCS has a very…

Updated 2 months ago by Mark West

Creating a WHMCS Product

Setup >> Products/Services >> Products/Services Once you have WHMCS linked to your hosting account, you can create hosting products. The hosting products in WHMCS will link your customer's orders to…

Updated 2 months ago by Mark West

Order and Client Management

You can read more about Order Management - external site link opens in a new window and Client Management - external site link opens in a new window on the WHMCS site. The Order Management link also…

Updated 2 months ago by Mark West

WHMCS Support ticket email piping

Support ticket email piping allows email sent to an specific email address to be automatically imported into the WHMCS support ticket system. This allows clients to open and reply to tickets without…

Updated 3 months ago by Mark West

Enabling Ioncube loader (and other PHP extensions)

The Ioncube loader PHP extension is often required for WHMCS. It can be enabled within cPanel > SOFTWARE > Select PHP version on the PHP Selector | Extensions page. Simply tick the ioncube_loader che…

Updated 3 months ago by Mark West

Initial WHM configuration

WebHost Manager (WHM) is the central control mechanism for your hosting service. WHM allows you to create custom hosting packages and manage your customer’s cPanel accounts. Each of your customers ge…

Updated 1 month ago by Mark West

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