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​Configure your email client

This document will guide you through obtaining all the details you'll need to configure most email clients. We've also included some more detail on IMAP, POP and SMTP for those interested in knowing…

Updated 7 months ago by Mark West

​Change your email account password or mailbox quota

This article walks you through changing the email password for a cPanel email account or altering the mailbox quota (mailbox size limit). cPanel > Email > Email Account > Manage Changing an email acc…

Updated 6 months ago by Mark West

Adding a new cPanel email account

This article walks you through adding a new email account to one of your domains within cPanel. Remember, you can add email accounts to any primary domain, subdomain, addon or alias domain. cPanel >…

Updated 7 months ago by Mark West

Email troubleshooting

If you are having problems sending or receiving email or getting login errors or other issues when you're trying to set up an email client this guide should help you identify and resolve the problem…

Updated 6 months ago by Harry Kirkby

Setting up Email forwarding

cPanel Email Forwarder options can be found by clicking the Forwarders icon in the EMAIL section. You can choose to forward email from one address to another or for an entire domain. Forwarder hints…

Updated 6 months ago by Mark West

What is the maximum email attachment size?

We generally operate a 50MB limit for email message size. Many ISPs block messages that are larger than 20MB, so a 50MB limit is quite substantial. Please note that this 50MB limit is for the complet…

Updated 6 months ago by Harry Kirkby

Improving mail deliverability with SPF, DKIM and DMARC

This article explains how to check and setup: Sender Policy Framework (SPF) - SPF is a system whereby a special DNS record is created in your domain that identifies all of the servers that are author…

Updated 6 months ago by Mark West

Clearing out old emails using the Email Disk Usage tool

Manage email disk usage. Please be aware that emails deleted using the Email Disk Usage tool are permanently deleted. It may be possible to recover the mailbox from a backup - but this would not incl…

Updated 6 months ago by Mark West

Checking if an email was sent successfully using the Track Delivery tool

We are only responsible for an email message up to the point at which it is accepted by the foreign mail system. Once we receive acknowledgement from the foreign system that it has been received succ…

Updated 7 months ago by Mark West

The cPanel Default Address and why catch-all mailboxes are a bad idea

By default your cPanel account will reject email sent to an address that you have not already setup with a mailbox or forwarder. We strongly recommend you leave these default settings alone. Mail add…

Updated 6 months ago by Mark West

How to configure Email Routing and MX records for Google Mail

There are a number of configuration changes you'll need to make in order to use your domain with Google mail. Set your Mail Routing to Remote Mail Exchanger Click Email Routing in the EMAIL section o…

Updated 3 months ago by Mark West

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