Discover more about Mail Clients and learn how to set up mail on an iPhone or iPad and how to set up Gmail on Android using our Krystal Knowledge Base.
Need help with MailChannels? We've answered various FAQs on MailChannels to help you find what you need. Discover our Krystal Knowledge Base today.
Configure your email client
This article will guide you through obtaining all the details you'll need to configure most email clients. We've also included some more detail on IMAP, POP & SMTP.
Change your email account password or mailbox quota
This article walks you through changing the email password for a cPanel email account or altering the mailbox quota (mailbox size limit).
Adding a new cPanel email account
We walk you through adding a new email account to one of your domains within cPanel. You can add email accounts to any domain or alias domain.
If you are having problems sending or receiving email or getting login errors or other issues when you're trying to set up an email client this guide will help you.
Setting up Email forwarding
cPanel Email Forwarder options can be found by clicking the icon in the email section. You can choose to forward email from one address to another or for an entire domain.
What is the maximum email attachment size?
Find out how we operate a 50MB limit for email message size. Many ISPs block messages that are larger than 20MB, so a 50MB limit is quite substantial.
Improving mail deliverability with SPF, DKIM and DMARC
This article explains how to check and set up SPF. SPF is an email authentication protocol that domain owners use to specify the email servers they send email from.
Clearing out old emails using the Email Disk Usage tool
Manage email disk usage. Be aware that emails deleted using the Email Disk Usage tool are permanently deleted. Mailboxes may be found via backups.
Checking if an email was sent successfully using the Track Delivery tool
We are only responsible for an email message up to the point at which it is accepted by the foreign mail system. Find out more information here.
The cPanel Default Address and why catch-all mailboxes are a bad idea
By default your cPanel account will reject email sent to an address that you have not already set up with a mailbox or forwarder. Find out more information here.