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Domains

​How do I transfer a domain to Krystal?

The process for transferring a domain into Krystal is different depending on the domain's extension. We have broken down our guides into two smaller sections to ensure you only get the information re…

Updated 6 hours ago by Tristan Payne

​How do I assign nameservers to a domain?

This article shows you how to set the active nameservers for your domain name. Your domain name must be registered with Krystal, otherwise the changes made on our systems will not have any effect. Lo…

Updated 5 months ago by Harry Kirkby

​How do I setup custom nameservers?

Custom nameservers allow you to use your domain name in the nameserver name - e.g. if your domain is example.co.uk you would be able to use ns1.example.co.uk and ns2.example.co.uk For shared hosting…

Updated 5 months ago by Harry Kirkby

How do I transfer a domain away from Krystal

The process for transferring a domain to another registrar is different depending on the domain's extension. Please use the links on the left, or scroll down to view the correct instructions for your…

Updated 5 months ago by Harry Kirkby

Managing DNS using cPanel Zone Editor

DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and servic…

Updated 5 months ago by Harry Kirkby

Understanding Primary, Alias (or Parked), Addon and Sub domains

We understand that the types of domains can be confusing. This article will help you understand the difference between all the domain options and assist you in adding additional websites/domain names…

Updated 5 months ago by Harry Kirkby

What are Krystal's Name Servers?

We have three sets of Nameservers depending on what server you are hosted on. Cloud/Premium/Business - Non-reseller packages. If your server's full domain name ends in cloudhosting.co.uk then you sho…

Updated 2 months ago by Mark West

Useful DNS tools during configuration, migration and propagation

The Domain Name System is what binds (excuse the pun) the internet together. By configuring DNS NS (NameServer) and the various other DNS records we can ensure others on the internet know how to conn…

Updated 5 months ago by Harry Kirkby

How to manage domain renewal and auto-renewal

This article will show you how to manage the auto-renewal settings for your domain names. This article assumes that you have already successfully logged into your Krystal client area. Auto-renew can…

Updated 5 months ago by Harry Kirkby

Setting up Reverse DNS (RDNS) PTR records for VPS or Dedicated servers

DNS provides a way to map a server name to an IP address e.g. www.krystal.uk = 77.72.0.35 It also provides, via Reverse DNS (RDNS), a way to do the reverse check, from an IP address to a server name…

Updated 2 months ago by Mark West

Domain ownership verification

On January 1st 2014 ICANN (Internet Corporation for Assigned Names and Numbers) changed the RAA (Registrar Accreditation Agreement). The revised RAA has vastly tightened up the responsibilities of do…

Updated 2 months ago by Mark West

How to reduce your number of unique websites

Reducing your Unique Websites. All Krystal Cloud and Business hosting packages can host multiple sites. But, how you add or create a new site can vary depending on what you're trying to achieve. This…

Updated 23 hours ago by Tristan Payne

The difference between a sub-domain and a sub-directory or folder

When your cPanel account is created it uses your primary domain e.g. example.co.uk You'll notice there's nothing in front (e.g. www. ) or behind (e.g. /blog ) your domain name at this point. Sub-doma…

Updated 5 months ago by Harry Kirkby

What happens when domains are left to expire

gTLD ( g eneric T op- L evel D omains) and ccTLD ( c ountry- c ode T op- L evel D omains) domains have slightly different life cycles. In both cases, though, when a domain has expired, after a certai…

Updated 5 months ago by Harry Kirkby

What is a domain name?

A domain name is exactly what it says on the tin. It is a name - a reference. Nothing more, nothing less. It's a bit like registering a trademark. The trademark has a registered owner. By looking up…

Updated 5 months ago by Harry Kirkby

How to add a new website as a Subdomain

There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. This guide covers how to add a Subdomain cPanel > DOMAINS > Subdomains I…

Updated 23 hours ago by Tristan Payne

How to add a new website as an Addon domain

There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. This guide covers how to add an Addon domain. cPanel > DOMAINS > Addon D…

Updated 23 hours ago by Tristan Payne

How to check and update your domains contact details

When a domain is registered you are required to supply contact information. For.uk domains there is just a primary contact. For most other domains there are four - Owner, Admin, Billing and Technical…

Updated 6 months ago by Mark West

Do I need a domain privacy service?

In the past, many domain registrars have offered a domain privacy add-on service when purchasing domains. This service redacts from public WHOIS lookups all private contact data. Since the General Da…

Updated 23 hours ago by Tristan Payne

How to add a domain as a website Alias

Add a domain to an existing site (Alias). There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. If you'd like to add a new dom…

Updated 23 hours ago by Tristan Payne

Managing DNS for non-cPanel domains

If you have a domain name in your Krystal account and don't wish to associate it with a cPanel account, you can still manage the DNS records for stand-alone domains via your Krystal Client Area. Whil…

Updated 5 months ago by Harry Kirkby

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