How do I transfer a domain to Krystal?
The process for transferring a domain into Krystal is different depending on the domain's extension. We have broken down our guides into two smaller sections.
How do I assign nameservers to a domain?
This article shows you how to set the active nameservers for your domain name. Your domain name must be registered with Krystal, otherwise the changes made on our systems will not have any effect. Lo…
How do I setup custom nameservers?
Custom nameservers allow you to use your domain name in the nameserver name. Find out how to create custom nameservers here in this Krystal help article.
How do I transfer a domain away from Krystal
The process for transferring a domain to another registrar is different depending on the domain's extension. Read here to find out more.
Understanding Primary, Alias (or Parked), Addon and Sub domains
This article will help you understand the difference between all the domain options and assist you in adding additional websites/domain names.
What are Krystal's NameServers?
We have three sets of nameservers depending on what server you are hosted on. Cloud/Premium/Business - Non-reseller packages. Find out more here.
Useful DNS tools during configuration, migration and propagation
The Domain Name System is what binds (excuse the pun) the internet together. By configuring DNS NS (NameServer) and the various other DNS records we can ensure others on the internet know how to conn…
How to manage domain renewal and auto-renewal
This article will show you how to manage the auto-renewal settings for your domain names. This article assumes that you have already successfully logged in.
Setting up Reverse DNS (RDNS) PTR records for VPS or Dedicated servers
DNS provides a way to map a server name to an IP address. It also provides, via Reverse DNS (RDNS), a way to do the reverse check. Read more here.
Domain ownership verification
When you change any of your existing domains' contact information, or register a new domain, a verification message may be sent to the registrant email address.
How to reduce your number of unique websites
Reducing your unique websites. All Krystal cloud and business hosting packages can host multiple sites. But, how you add or create a new site can vary depending on what you're trying to achieve.
The difference between a sub-domain and a sub-directory or folder
When your cPanel account is created it uses your primary domain e.g. example.co.uk You'll notice there's nothing in front (e.g. www. ) or behind (e.g. /blog ) your domain name at this point. Sub-doma…
What happens when domains are left to expire
gTLD and ccTLD domains have slightly different life cycles. To find out what happens and how it works please read our article which outlines all you need to know.
What is a domain name?
A domain name is exactly what it says on the tin. It is a name - a reference. Nothing more, nothing less. It's a bit like registering a trademark. Find out more here.
How to check and update your domains contact details
When a domain is registered you are required to supply contact information. For.uk domains there is just a primary contact. For most other domains there are four - Owner, Admin, Billing and Technical…
Do I need a domain privacy service?
In the past, many domain registrars have offered a domain privacy add-on service when purchasing domains. This service redacts from public WHOIS lookups all private contact data. Since the General Da…
Managing DNS for non-cPanel domains
If you have a domain name in your Krystal account and don't wish to associate it with a cPanel account, you can still manage the DNS records. Read more here.
How to add a new website as an Addon domain
There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. This guide covers how to add an Addon domain. cPanel > DOMAINS > Addon D…
Managing DNS using cPanel Zone Editor
DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and servic…
How to add a domain as a website Alias
Add a domain to an existing site (Alias). There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. If you'd like to add a new dom…