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Jet Backup

Use our Krystal Knowledge Base to learn how to restore or download an email account backup and database backup all using JetBackup.

5 articles by 1 author

cPanel Advanced Topics

Discover cPanel advanced topics and learn to use public/private keys for SSH and SFTP (macOS) and how to enable and disable SSH (Secure Shell) access.

12 articles by 1 author

Softaculous

Guides for using the Softaculous application installer.

5 articles by 1 author

Measuring and reducing disk usage in cPanel

Your cPanel account is like a lush garden full of digital possibilities, and just like tending to your plants, maintaining a flourishing online space requires regular care and pruning to ensure that your online space can bloom without becoming overgrown and cluttered

Updated 4 weeks ago by Tristan Payne

How do I get a free SSL certificate for my website? (AutoSSL)

An SSL (Secure Socket Layer) certificate is required for the conversation between your website and a visitors browser to be secured. It's now best practise to load all sites over https:// rather than…

Updated 2 weeks ago by Tristan Payne

How to import a large database into MySQL

This article will show you how you can import MySQL databases that are too large to upload reliably using the phpMyAdmin tool included in cPanel.

Updated 1 year ago by Ben Oates

How to change your primary cPanel hosting account domain

All cPanel accounts have a primary domain name associated with them. This main domain can only be changed by raising a support request. Read more here.

Updated 1 year ago by Ben Oates

What happens if I exceed my plans disk space allowance?

We have a separate article on monitoring and managing your disk usage which has some useful tips on how to check what's using the space in your account. cPanel space usage exceeded. Everything in you…

Updated 1 year ago by Ben Oates

How to backup a databases from the command line

We will show you how to manually create a backup of your databases via SSH and through a cron job. This article assumes you are already logged in to cPanel.

Updated 1 year ago by Ben Oates

My database isn’t showing in PHPMyAdmin

If you've just created a database via the MySQL Databases section of cPanel, you may occasionally find it doesn't display immediately within PHPMyAdmin (stopping you from importing data to it). Don't…

Updated 1 year ago by Ben Oates

File Transfer Protocol (SFTP & FTP/S) - how to add FTP accounts

File Transfer Protocol as the name suggests is a standard way of transferring files between computers. You can use it to transfer files from your computer to your web hosting space. Krystal servers s…

Updated 1 year ago by Ben Oates

Setting up CRON jobs

Cron is a task scheduler that is built into the Linux operating system. It is very flexible and allows you to schedule all kind of automated tasks. The cPanel Cron jobs icon in the Advanced section o…

Updated 1 year ago by Ben Oates

Changing your PHP Version, PHP Extensions, PHP Functions and PHP Options

PHP is a programming language and forms the basis of many modern content management systems like WordPress, Joomla and Drupal. This article describes how to change a cPanel account's PHP version, add…

Updated 1 year ago by Ben Oates

How to export a database using phpMyAdmin

This guide explains how to export a cPanel database using phpMyAdmin. This can be useful should you just need to take a backup, or wish to export your database for you to later import elsewhere. This…

Updated 1 year ago by Ben Oates

Installing an SSL on your shared cPanel account.

Krystal hosting do provide Let's Encrypt SSLs on all our shared plans for free. If you need to purchase an SSL from a SSL provider (Krystal do not sell certificates) then you will need to generate a…

Updated 1 year ago by Ben Oates

How to import a database using phpMyAdmin

This article will show you how you can import a database from a file on your local computer to your Krystal cPanel account. This article assumes that you are already successfully logged into cPanel.…

Updated 1 year ago by Ben Oates

How to create a MySQL database and users

This guide explains how to create MySQL databases in cPanel, create database users with permissions and assign them to databases. You'll need to be logged in to cPanel to complete these steps. Manage…

Updated 1 year ago by Ben Oates

Using cPanel Directory Privacy

There may be occasions when you want to limit access to either the whole or part of your web site/hosting. For example, if you are setting up a new static site and want to restrict access until the s…

Updated 1 year ago by Ben Oates

All about cPanel backup & restore

We have two backup solutions in place on our hosting servers. We use Jetbackup for our internal system backups and we share these backups with you to enable restoration of files, databases, CRON jobs…

Updated 4 months ago by Ben Oates

How to configure cPanel contact information

Each cPanel account has its own contact email settings. This is so that the administrator of the cPanel account can receive warnings and alerts from the server regarding things like disk space usage…

Updated 1 year ago by Ben Oates

Using cPanel File Manager

cPanel comes with a full-featured file manager and this article describes it's basic functionality, including how to access hidden (dotfiles) and setting file and directory permissions. File Manager.…

Updated 3 months ago by Ben Oates

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